Non-Voice Chat Support Agent | Virtual Hiring Process | Start ASAP
STACKph
Benefits
Allowances
Meal Allowance
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund
Perks Benefits
Free Meals, Gym Membership
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Provide professional and efficient non-voice support to customers via chat.
- Assist customers in troubleshooting issues and provide solutions in a timely manner.
- Maintain high levels of customer satisfaction through effective communication.
- Document customer interactions and feedback for process improvement.
- Collaborate with team members to enhance service delivery and support.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: Fresh Graduate or 0–2 years of experience in customer service or support roles.
- Skills and Competencies: Excellent written communication skills.
- Skills and Competencies: Ability to manage multiple conversations efficiently.
- Qualities and Traits: Strong problem-solving skills and a customer-focused mindset.
- Working Conditions: Remote work environment with flexible hours.
Marc Acebron
HR ManagerSTACKph
Working Location
Ugong, Pasig, Metro Manila, Philippines
Posted on 28 May 2026
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