Description

• Provide exceptional chat support to customers, addressing queries and concerns promptly.
• Resolve customer issues through effective problem-solving and communication.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Assist in account management and ensuring customer retention.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 1–3 years of experience in customer support or a related field
• Skills and Competencies: Strong customer service skills, excellent problem-solving abilities, and interpersonal skills
• Qualities and Traits: Team player with a strong work ethic and positive attitude
• Responsibilities and Duties: Ability to handle multiple customer inquiries efficiently
• Skills and Competencies: Familiarity with digital marketing and sales processes

. Working Conditions: Work onsite
. Wpm 35 above