Job Description
Customer Relationship Management
Excellent Communication Skills
Description :
Job Highlights
- Up to 15K Joining Bonus*
- Up to 15K Completion Bonus*
- Up to 30% performance incentives*
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Adhere to procedures and work flows for managing interactions, both voice (inbound, outbound, consultation, escalation, etc.) and non-voice (email, reporting, information processing, etc.)
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Coordinate sales effort with team members and other departments
- Achieve agreed upon sales targets and outcomes within schedule
- Establish, develop, and maintain positive business and customer relationships
- Perform other job-related duties as assigned
Requirements :
Who are we looking for?
- Bachelor's or college degree is preferred, but also consider HS/SHS graduates based on work experience and assessments.
- Must have at least 1 year and 6 months of BPO experience in blended or straight sales
- Customer service and sales knowledge in computer use and navigation of electronics products
- Strong verbal and written English communication skills
- Flexible to work rotating shifts.
- Must be willing to work on a project-based contract for a minimum of 2 months.
- With capability to work from home and with access to a quiet and secured room and at least a 30 MBPS internet subscription
- Can work onsite in Cebu IT Park, Cebu City
*Terms and conditions apply
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Working Location
IT Park, Cebu City, Cebu IT Park, Cebu IT Park, Cebu City, Cebu, Philippines