CEBU-Customer Care Specialist(Project-based Dayshift)Completion Bonus+Incentives

₱20-25K[Monthly]
现场办公 - 宿务合同1-3年经验高中
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Job Description

客户关系管理高超的交流技巧

Description

Job Highlights

  • Up to 15K Joining Bonus*
  • Up to 15K Completion Bonus*
  • Up to 30% performance incentives*


 #BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

 

What is your mission?

  • Adhere to procedures and work flows for managing interactions, both voice (inbound, outbound, consultation, escalation, etc.) and non-voice (email, reporting, information processing, etc.)
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Coordinate sales effort with team members and other departments
  • Achieve agreed upon sales targets and outcomes within schedule
  • Establish, develop, and maintain positive business and customer relationships
  • Perform other job-related duties as assigned



Requirements

Who are we looking for?

  • Bachelor's or college degree is preferred, but also consider HS/SHS graduates based on work experience and assessments.
  • Must have at least 1 year and 6 months of BPO experience in blended or straight sales
  • Customer service and sales knowledge in computer use and navigation of electronics products
  • Strong verbal and written English communication skills
  • Flexible to work rotating shifts.
  • Must be willing to work on a project-based contract for a minimum of 2 months.
  • With capability to work from home and with access to a quiet and secured room and at least a 30 MBPS internet subscription
  • Can work onsite in Cebu IT Park, Cebu City

*Terms and conditions apply

Vivien Hubag

Sourcing AssociateTDCX

Active today

Working Location

IT Park, Cebu City, Cebu IT Park, Cebu IT Park, Cebu City, Cebu, Philippines

Posted on 24 September 2024

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