Description

• Handle customer inquiries and provide accurate information.
• Manage and resolve customer complaints in a professional manner.
• Document and track all interactions with customers to ensure effective follow-up.
• Collaborate with team members to improve service quality.
• Stay updated on product knowledge and service updates.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication skills and a customer-oriented mindset.
• Qualities and Traits: Patience, empathy, and problem-solving abilities.
• Responsibilities and Duties: Ability to work in a fast-paced environment and adapt to changes.