Description

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services to customers.
• Resolve customer complaints and issues effectively.
• Manage customer accounts and update information as needed.
• Maintain call logs and documentation accurately.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field (preferred).
• Experience Level: 0–2 years of experience in customer service or call center environment.
• Skills and Competencies: Proficient in English; excellent verbal communication skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
• Responsibilities and Duties: Ability to multitask and work in a fast-paced environment.