Call Center Representative
Work-1 Manpower Recruitment Services
Lhon Esplago
TA Lhon Work-1 Manpower Recruitment Services
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Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Perks Benefits
Free Meals, Open Workspace, Play Area for Employee's Kids
Professional Development
Employee Assistance Program, Job Training, Professional Development, Scholarship Program
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sabbatical, Sick Leave, Solo Parent Leave, Unpaid Extended Leave, Vacation Leave
Description
- Handle inbound and outbound calls in a professional manner.
- Assist customers with inquiries and resolve issues effectively.
- Maintain accurate records of customer interactions and transactions.
- Provide feedback on the efficiency of the call center processes.
- Collaborate with team members to improve customer service quality.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years
- Skills and Competencies: Customer Relationship Management, Communication Skills, English Proficiency, Interpersonal Skills
- Responsibilities and Duties: Ability to multitask while managing customer needs
- Qualities and Traits: Positive attitude, patience, and a strong willingness to help others
- Willing to work in Ortigas Pasig City
- Blended Account
- Willing to start by September 8, 15 and 22
- With Financial and healthcare background and Chat support exp. for 6 months
Working Location
14f-16f, 14F-16F, Cyber Omega, Pearl Dr, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
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Posted on 29 Aug 2026
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