Call Center Representative
Metacom Careers
John Adrian De Vera
Recruitment AssociateMetacom Careers
Replied 4 minutes ago
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate information about products and services to customers.
- Handle customer complaints and resolve issues effectively.
- Maintain customer records and update information as necessary.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Strong interpersonal skills.
- Skills and Competencies: Good problem-solving abilities.
- Qualities and Traits: Friendly and approachable demeanor.
Working Location
Aeon Prime Building, Northgate Cyberzone, C2FQ+7VG, N Bridgeway, Alabang, Muntinlupa, 1781 Metro Manila, Philippines
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Posted on 06 Jul 2026
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