Description

• Answer incoming calls and provide information to customers efficiently.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve service quality.
• Utilize technical systems to assist customers effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years (Fresh graduates encouraged to apply).
• Skills and Competencies: Strong interpersonal and people skills.
• Skills and Competencies: Proficiency in English language.
• Skills and Competencies: Excellent customer service orientation.
• Qualities and Traits: Team player with good organizational skills.
• Skills and Competencies: Basic technical skills.