Call Center Representative
RSD Human Resource Management Consultancy
Gersham La Madrid
HR OfficerRSD Human Resource Management Consultancy
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Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Professional Development
Job Training
Time Off & Leave
Parental Leave, Vacation Leave
Description
- Handle incoming calls and assist customers with inquiries and issues.
- Provide accurate information about products and services.
- Document customer interactions in the system.
- Resolve customer complaints and escalate issues as necessary.
- Maintain a high level of professionalism and customer satisfaction.
Requirements
- Educational Qualifications:High School Diploma or equivalent.
- Experience Level:0–2 years.
- Skills and Competencies:Strong communication skills.
- Skills and Competencies:Ability to multitask and manage time effectively.
- Qualities and Traits:Customer-oriented and detail-oriented.
- Working Conditions:Fast-paced office environment.
Working Location
3rd level, Festive Walk Mall, Megaworld Blvd, Mandurriao, Iloilo City, 5000 Iloilo, Philippines
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Posted on 25 Jun 2026
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