Description

• Respond to customer inquiries via telephone, email, or chat in a professional manner.
• Provide information about products and services to help customers make informed decisions.
• Resolve customer issues and complaints efficiently and effectively.
• Document customer interactions and feedback accurately in the system.
• Assist in maintaining customer service standards and contribute to team performance.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
• Qualities and Traits: Strong problem-solving abilities and customer-focused attitude.