CALL CENTER AGENT
Miranda HR
Polintan Erica
HR OfficerMiranda HR
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Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer issues and inquiries in a timely manner.
- Maintain customer records and document interactions accurately.
- Collaborate with team members to enhance service efficiency.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficiency in using customer service software and tools.
- Qualities and Traits: Empathetic and patient attitude towards customers.
- Qualities and Traits: Ability to work in a fast-paced environment.
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Posted on 30 May 2026
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