Call Center Agent (Local Account)

₱10-15K[Monthly]
On-site - San JuanFull-time1-3 Yrs ExpHigh/Senior High School
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Job Description

Customer Service

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and accurately.
  • Maintain detailed records of customer interactions.
  • Work collaboratively with team members to improve service quality.
  • Adhere to company policies and procedures while ensuring customer satisfaction.

Requirements

  • Educational Qualifications: Minimum of a High School or Senior High School degree.
  • Experience Level: 1-3 years of experience in a customer service or call center role.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in handling customer inquiries.
  • Responsibilities and Duties: Answer calls, resolve customer issues, and maintain detailed records of interactions.
  • Working Conditions: Fast-paced environment, with possible evening or weekend shifts.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.

Jasmine Crisostomo

HR OfficerPhil. Premium Kleen Corp.

Active this week

Working Location

119 LOPE K SANTOS. 119 Benavidez, San Juan, Kalakhang Maynila, Philippines

Benefits

  • Government Mandated Benefits

    Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Posted on 28 November 2024

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