• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Resolve issues and provide accurate information regarding products and services.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and services.
• Adhere to company policies and procedures to ensure compliance.

Peak Outsourcing, a leader in the BPO and Call Center industry, is dedicated to enhancing customer experience through excellent service and support. Join our dynamic team and make a difference!

• Educational Qualifications: High school diploma or equivalent preferred; no degree required.
• Experience Level: Less than 1 year of relevant experience in customer service.
• Skills and Competencies: Excellent communication, problem-solving abilities, and basic computer skills.
• Responsibilities and Duties: Handling customer inquiries, providing information, and resolving issues.
• Working Conditions: Office environment, shift work may be required.
• Qualities and Traits: Patience, empathy, adaptability, and teamwork.