Call Center Agent

₱15-20K[Monthly]
On-site - PasigFull-timeNo Exp RequiredHigh/Senior High School
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Job Description

English LanguageCustomer ServiceProblem SolvingStrong Work EthicCall CentreTeam Player

Description

  • Handle incoming customer calls with professionalism and empathy.
  • Provide accurate information about products and services.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Meet performance metrics and targets.
  • Participate in training sessions and skill development.

Requirements

  • Job Title: Call Center Agent
  • Educational Qualifications: Minimum High/Senior High School diploma.
  • Experience Level: No prior experience required.
  • Skills and Competencies: Proficiency in English, strong customer service abilities, effective problem-solving skills, robust work ethic, familiarity with call center operations, and being a team player.
  • Responsibilities and Duties: Handling customer inquiries, resolving issues, providing product information, and maintaining a high level of customer satisfaction.
  • Working Conditions: Office environment, may involve shift work including evenings and weekends.
  • Qualities and Traits: Excellent communication, patience, adaptability, and a positive attitude.

Jayvee Mercado

HR ManagerStaffing co.

Working Location

1, Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines

Posted on 27 November 2024

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