Call Center Agent
Job Description
Description
- Handle inbound and outbound customer calls.
- Provide information, support, and solutions to customer inquiries.
- Maintain accurate records of customer interactions.
- Resolve customer complaints and escalate issues as needed.
- Achieve performance targets and adhere to call center policies.
Requirement
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to multitask and handle stressful situations.
- Basic computer proficiency and data entry skills.
Jonathan Jordan
Operations Manager Highlander Solutions BPO
Active this month
Working Location
Penthouse, Highlander Solutions, 3FL, Penthouse, Balingao Building, Brgy B Zaragoza St, Tayug, 2445 Pangasinan, Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Posted on 02 September 2024
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