Business Intelligence Analyst & Internal Coordination

Job Summary:

• The Business Intelligence Analyst & Internal Coordination role is responsible for transforming data into actionable insights to support strategic decision-making, while ensuring seamless coordination across internal teams
• This role bridges analytics and operations by driving reporting efficiency, aligning stakeholders, and improving internal workflows

Key Responsibilities:

1. Business Intelligence & Data Analytics

• Develop, maintain, and optimize dashboards and reports (e.g., KPIs, performance tracking)
• Conduct competitor scanning and market intelligence analysis to identify trends, opportunities, and risks
• Monitor competitor campaigns, product offerings, and pricing strategies
• Provide actionable insights and benchmarking reports to support business decisions
• Ensure data accuracy, integrity, and consistency across reports
• Automate reporting processes to improve efficiency

2. Internal Coordination & Stakeholder Management

• Serve as the main point of contact for cross-functional coordination (e.g., Ops, Marketing, Finance, Compliance)
• Track and monitor deliverables such as Accreditation, NDA, and TOR requests
• Facilitate alignment meetings and ensure timely follow-ups on action items
• Document workflows, processes, and internal guidelines
• Support implementation of tools (e.g., Lark) to streamline and formalize workflows

3. BD Proposal & Commercial Support

• Assist Account Managers in preparing business proposals, presentations, and partnership decks
• Conduct basic research and benchmarking to support proposal development
• Help structure commercial terms, pricing comparisons, and partnership models
• Ensure proposals are aligned with business goals and internal guidelines

4. Ad-hoc Business Support

• Provide day-to-day support to Account Managers on BD-related tasks
• Assist in cross-functional projects as required
• Take on additional responsibilities assigned by the Account Manager or team lead

Qualifications:

• Bachelor’s degree in Business, Data Analytics, Statistics, IT, or related field
• 2–5 years experience in Business Intelligence, Data Analytics, or similar role
• Strong analytical and problem-solving skills
• Experience with BI tools (e.g., Power BI, Tableau, Google Data Studio)
• Proficiency in Excel/Google Sheets (advanced level)
• Strong communication and stakeholder management skills
• Proficiency in Mandarin (spoken and/or written) is required

Key KPIs:

• Timeliness and accuracy of reports
• Stakeholder satisfaction
• Reduction in turnaround time for requests
• Efficiency improvements in workflows
• Data-driven decision adoption rate

Positioning of This Role:

• Support-and-research heavy but commercially exposed
• Acts as the competitor intelligence lead
• Strong foundation role for progression into:
• Account Manager
• Partnerships Manager
• Business Development Manager