We are looking for a detail-oriented and proactive Collections Specialist to manage accounts receivable and ensure timely collection of outstanding payments. This role involves handling customer accounts, resolving billing issues, and maintaining strong client relationships while ensuring compliance with company policies.

Key Responsibilities

• Monitor and manage accounts receivable and overdue balances
• Contact clients to follow up on outstanding payments and negotiate payment terms
• Resolve billing discrepancies and customer account issues
• Process and record payments accurately in the system
• Prepare reports on collections status and account updates
• Coordinate with internal teams to reconcile accounts and resolve issues
• Ensure compliance with collection policies and relevant regulations

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field (or equivalent AR/Billing experience)
• 1–3 years experience in Accounts Receivable, Billing, or Collections
• Experience in B2B collections preferred
• Strong communication and negotiation skills
• Proficient in MS Office (Excel, Word, Outlook)
• High attention to detail and strong analytical skills
• Able to handle financial data with accuracy and confidentiality