Systems Support Analyst
Millennium Business Services, Inc.
Yhessa Natividad
Recruitment OfficerMillennium Business Services, Inc.
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Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Investigate and resolve application-related incidents and user issues
- Use SQL queries to troubleshoot data issues, validate records, and investigate system errors
- Work with internal teams to diagnose application and database problems
- Perform basic hardware and workstation troubleshooting for user devices
- Monitor and respond to support tickets within SLA
- Document troubleshooting steps and resolutions
- Provide technical support by troubleshooting hardware, software, and network issues, and assisting users with system-related concerns.
QUALIFICATIONS:
- Strong SQL knowledge (joins, subqueries, data validation, troubleshooting queries)
- Experience with databases such as SQL Server, MySQL, or PostgreSQL
- Basic Windows and workstation hardware troubleshooting
- Experience with ticketing or incident management systems is a plus
- Good analytical and problem-solving skills
- Basic troubleshooting knowledge in Windows O.S, hardware repair, networking
Working Location
22nd Floor 139 Corporate Center, 139 Valero. 139 Valero, Makati, 1227 Kalakhang Maynila, Philippines
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Posted on 16 Mar 2026
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