Autoshield Insurance Agency Administrative Assistant

₱15-20K[Monthly]

现场办公 - 马里基纳全职少于1年工作经验高中

通讯Organization适应性时间管理数据输入书面交流帮助Problem-solving注重细节客户服务

Client Communication:
Serve as the primary point of contact for clients, addressing inquiries and requests related to motorcar insurance policies.
Assist clients in completing necessary documentation for policy applications and claims.

Documentation Management:
Maintain organized records of client accounts, policy documentation, and claims files.
Ensure all documents are accurate and up-to-date in the company’s database.

Administrative Support:
Provide general administrative support to the team, including scheduling meetings and managing correspondence.
Assist in preparing documentation for internal and external audits.

Collaboration:
Work closely with the underwriting and claims departments to facilitate communication regarding client accounts and claims.
Coordinate with insurance providers to gather necessary documentation and information for clients.

Financial Record Keeping:
Assist in managing accounts receivable and payable processes, including tracking payments.
Support the preparation of invoices and financial reports as needed.

Customer Service:
Provide exceptional customer service to clients, ensuring their needs are met promptly.
Handle customer complaints or issues with professionalism.

Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with database management.
Prior experience in customer service or administrative roles is a plus.
Detail-oriented with a focus on accuracy and quality.
Proactive and self-motivated, with a strong work ethic.
Adaptable and open to learning new processes and systems.
Strong problem-solving skills and the ability to handle challenges with a positive attitude.