Duties & Responsibilities

• Monitor AR inbox and respond to customer requests for invoices, statements, and account information
• Coordinate with internal departments to resolve invoice discrepancies and payment issues
• Manage AR aging reports and perform collections through calls and emails
• Maintain accurate notes and updates in CargoWise and internal tracking reports
• Review new accounts to ensure payments are received within agreed terms
• Investigate and follow up on undeliverable invoices or statements
• Perform basic data entry and assist with reporting requirements
• Support CARM report exports and prepare basic management reports
• Assist with other accounting and administrative tasks as required