Travel Associate. Customer Service.

Description

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 5–8 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in travel booking software.
• Qualities and Traits: Detail-oriented with excellent organizational skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks effectively.