Customer Service Representative - Healthcare

Description

• Respond to customer inquiries via chat, email, and social media
• Assist customers in navigating the website and resolving issues
• Provide information about products and services
• Document customer interactions and feedback
• Collaborate with team members to improve customer service processes

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0-1 year bpo experience
• Skills and Competencies: Excellent communication skills
• Skills and Competencies: Basic computer proficiency
• Qualities and Traits: Customer-oriented attitude
• Qualities and Traits: Ability to work in a fast-paced environment