Description

• Assist customers with inquiries via online chat, email, and social media.
• Resolve product or service issues by clarifying the customer's complaint.
• Provide information about products and services to enhance the customer experience.
• Document customer interactions and maintain accurate records.
• Collaborate with other team members to improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English with strong communication skills.
• Skills and Competencies: Customer service-oriented with a problem-solving attitude.
• Qualities and Traits: Patience and empathy when dealing with customers.