Description

• Provide exceptional customer service to clients in the travel and healthcare sectors.
• Assist customers with travel bookings, inquiries, and modifications while ensuring compliance with healthcare regulations.
• Manage customer accounts and maintain accurate records of transactions and interactions.
• Resolve customer issues and concerns in a timely and professional manner.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 1-3 years of experience in customer service or related fields.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Detail-oriented, empathetic, and proactive in problem-solving.
• Working Conditions: Ability to work flexible hours, including evenings and weekends as needed.