Counter Supervisor

Description

• Supervise and coordinate activities of counter staff to ensure customer satisfaction.
• Assist in training and developing new employees, providing guidance and support.
• Monitor cashier transactions and ensure compliance with company policies.
• Address customer inquiries and resolve issues promptly and effectively.
• Maintain a clean and organized counter area to enhance customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or a related field
• Experience Level: 1–3 years of experience in a supervisory role
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to manage a team and oversee daily operations
• Qualities and Traits: Customer-oriented mindset with a problem-solving attitude