Customer Service Representative

Description

• Assist customers with inquiries via phone, email, or chat
• Resolve issues and provide solutions in a timely manner
• Maintain comprehensive knowledge of products and services
• Document customer interactions and feedback
• Collaborate with team members to enhance customer satisfaction

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level: at least 6months in bpo any account
• Skills and Competencies:Strong communication and interpersonal skills
• Skills and Competencies:Basic computer proficiency
• Qualities and Traits:Empathetic and patient personality
• Responsibilities and Duties:Ability to handle challenging situations with professionalism
• Working Conditions:Flexible to work in shifts, including evenings and weekends