Description

• Provide excellent customer service support to enhance customer satisfaction.
• Handle customer inquiries, complaints, and feedback via multiple communication channels.
• Maintain up-to-date knowledge of products and services offered by the company.
• Document and track customer interactions in the company's database.
• Collaborate with other team members to resolve complex customer issues.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong verbal and written communication skills.
• Skills and Competencies: Ability to work in a fast-paced environment.
• Qualities and Traits: Positive attitude and a team player.