Description

• Assist customers with inquiries and provide information on products and services.
• Resolve customer complaints and issues in a professional manner.
• Maintain customer records and update information in the database.
• Collaborate with team members to enhance customer satisfaction.
• Educate customers on the use of products and services.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English language, strong problem-solving skills, and familiarity with customer service software like Salesforce
• Qualities and Traits: Strong work ethic, team player, and excellent people skills
• Responsibilities and Duties: Ability to handle customer interactions in a professional and courteous manner