Description

• Assist customers with inquiries related to premium telecommunication voice services.
• Provide excellent customer service through effective communication and problem-solving skills.
• Schedule and manage appointments for customer service follow-ups.
• Collaborate with team members to enhance customer experience.
• Maintain accurate records of customer interactions and service issues.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong English communication skills, customer service orientation, and problem-solving abilities
• Qualities and Traits: Team player with a positive attitude and willingness to learn
• Responsibilities and Duties: Ability to handle calls in a call center environment and provide exceptional service