Description

• Respond to customer inquiries via voice and non-voice channels.
• Assist customers with product knowledge and issue resolution.
• Maintain accurate customer records and interactions in the database.
• Provide timely feedback to customers on service requests and inquiries.
• Collaborate with team members to enhance the customer experience.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 0-2 years of experience.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Responsibilities and Duties: Ability to multitask and handle multiple priorities.
• Qualities and Traits: A positive attitude and a strong dedication to customer satisfaction.
• Working Conditions: Comfortable working in a fast-paced environment.