Description

• Handle customer inquiries and provide timely resolutions to issues.
• Assist in scheduling appointments and managing customer accounts.
• Communicate effectively with customers to ensure a positive experience.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years in customer service or related field.
• Skills and Competencies: Proficiency in English; strong customer service skills; organizational skills; technical skills.
• Qualities and Traits: Excellent interpersonal and people skills; strong work ethic; ability to handle multiple tasks.
• Responsibilities and Duties: Ability to work independently and as part of a team; adaptability in a fast-paced environment.