Description

• Handle customer inquiries and resolve issues effectively and efficiently.
• Provide excellent customer service via phone, email, and chat.
• Assist customers with product information, troubleshooting, and after-sales support.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Strong customer service skills
• Qualities and Traits: Strong work ethic and reliable team player
• Skills and Competencies: Experience in call center and back office support is a plus