Description

with sales exprience or bpo or non bpo

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints in a professional manner.
• Document customer interactions and feedback in the system.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Excellent communication skills in English.
• Qualities and Traits: Strong problem-solving skills and empathy.
• Responsibilities and Duties: Ability to handle multiple customer interactions simultaneously.
• Working Conditions: Fast-paced environment with flexible hours.