Customer Service Representative

Description

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Assist customers with product selection and account management.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Strong organizational and time management abilities
• Qualities and Traits: Team player with a strong work ethic
• Skills and Competencies: Basic technical skills for back office support
• Qualities and Traits: Positive attitude and willingness to learn