Description

• Respond to customer inquiries in a timely and professional manner.
• Provide information about products and services offered by the company.
• Resolve customer complaints and issues effectively.
• Document interactions and maintain accurate records of customer interactions.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: Entry-level, 0–2 years of experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude and willingness to learn.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: Must be available to work flexible hours, including weekends.