Customer Service Representative

Description

• Provide exceptional customer support through various channels including phone & email.
• Assist customers with inquiries, complaints, and product-related issues effectively.
• Document customer interactions and maintain accurate records in the database.
• Collaborate with team members to enhance customer satisfaction and service quality.
• Handle orders, returns, and exchanges as per company policies and procedures.

Requirements

• Educational Qualifications: SHS/HS Grad./college under grad./college graduate
• Experience Level: At least 6months in an International Voice Call Center Experience.
• Skills and Competencies: Proficient in English language; strong customer service skills.
• Qualities and Traits: Excellent communication and interpersonal skills; patience and empathy.
• Working Conditions: Ability to work in a fast-paced environment and handle stressful situations.