Customer Service Representative

• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.
• Develop potential customers to acquire new clients and expand the market to achieve sales target.
• Regularly visit distribution customers to maintain stable customer relationship.
• Responsible for domestic business contacts and order processing.
• Responsible for product quotation and product display, and handle account recovery related matters.
• Responsible for business development, communication and presentation of the company’s products.
• Conduct product marketing, product feature analysis, and provide product purchase advice.
• Provide after-sales service, deal with the problems of the client, and give perfect treatment.
• Be aware of the abnormal situation of customer transactions and be responsible for handling customer complaints.

REQUIREMENTS ARE:

• A Bachelor's or associate degree in Sales and Marketing or any Business- Administration related field.
• Knowledgeable in Computer products is an advantage.
• Experience in on-line sales and Marketing is a plus.
• Good computer skills (MS Office).
• An understanding of sales principles and customer service practices.
• The ability to multitask and quickly switch focus.
• Good team development, leadership skills and problem-solving skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Work Location: In person, Willing to be assigned in Las Piñas City.