Customer Service Representative

Description

• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and resolve issues in a timely manner.
• Process orders, returns, and exchanges efficiently.
• Maintain customer records and update information accurately.
• Collaborate with team members to improve customer service efficiency.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English language, excellent interpersonal and people skills.
• Skills and Competencies: Strong problem-solving abilities and experience in customer service.
• Qualities and Traits: Friendly demeanor and a patient disposition in handling customers.