Description

• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions and transactions.
• Provide detailed product information to customers to enhance their experience.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Fresh Graduate or 0-2 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Patience and empathy in dealing with customers.
• Working Conditions: Ability to work in a fast-paced, dynamic environment.