Customer Service Representative

Job Requirements

• College graduate of any 4-year course
• With Sales or CSR experience but fresh graduates are also welcome to apply
• Personable, attentive and trainable
• Strong interpersonal skills
• Strong verbal communicator
• Confident w/ phone inquiries

Responsibilities

• Attends incoming calls and reply messages from client's concern thru messenger, Viber and text messagess
• Preparation of daily itineraries on both service and consumable deliveries
• Service/deliveries monitoring
• Prepare daily branch reports
• Accept all incoming approved sales quotation and purchase order
• Generates copy life availability and sales quotation
• Generates and posting of sales invoice, delivery receipt and other warehouse documents
• Conduct regular stock inventory and perform daily cycle count
• Calculates items average consumption of parts/consumables for request
• Sending of warehouse documents to Audit dept
• Performs other tasks from time to time