Customer Service Blended Account Representative

With 30k Performance Bonus and 20k Relocation Bonus (residing in Bulacan, Tarlac, Bataan and Nueva Ecija

Description

• Assist customers via phone, email, and chat to resolve inquiries and issues.
• Provide information about products and services to enhance customer understanding.
• Document customer interactions accurately in the system.
• Deliver excellent customer service by maintaining a positive attitude.
• Collaborate with team members to meet performance targets and improve processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: 3-6months in customer service or a related field.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Empathetic, patient, and solution-oriented approach.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.