Customer Care Representative
Miranda HR
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Act as the first point of contact for customers, addressing inquiries and resolving issues promptly.
- Provide exceptional customer service and support through various communication channels.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Assist with product knowledge to help customers make informed decisions.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:0–2 years
- Skills and Competencies:Strong communication skills, problem-solving abilities, and customer-oriented mindset
- Qualities and Traits:Patience, empathy, and ability to work in a team
- Responsibilities and Duties:Adept at handling difficult customers and de-escalating situations
- Working Conditions:Ability to work flexible hours, including evenings and weekends
Chalcee San Juan
HR ManagerMiranda HR
رد اليوم 4 مرات
Work Location
H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines
Posted on 01 Jun 2026
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