Customer Care Representative Allied Healthcare 1

Are you passionate about providing quality healthcare support and improving patient outcomes? Join our team as a Care Coach 1 and make a difference in patient care and member services!

Description

• Provide outstanding customer service to patients and healthcare providers.
• Resolve inquiries and issues efficiently while maintaining a positive attitude.
• Document customer interactions accurately in the database for future reference.
• Collaborate with team members to improve service delivery and client satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in allied sciences, Social Sciences, Social Work, Human Services, or related field
• Not open to Nursing or Doctor of Medicine graduates

Experience Level: At least 1 year of direct adult patient care experience, such as:

• Long-term care
• Home and community-based services
• Hospital or facility setting
• Case management
• Managed care organizations
• BPO Healthcare – Member Services via phone support (Benefits, Eligibility, Pre-Authorization)

Why Join Us?

• Competitive salary package
• Career growth opportunities
• Work with a dynamic healthcare team
• Meaningful and impactful role in patient support