Description

• Assist customers with inquiries and resolve issues promptly and effectively.
• Provide information about products and services to enhance customer satisfaction.
• Document customer interactions accurately in the database.
• Follow up with customers to ensure their issues have been resolved.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 5–8 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Positive attitude and customer-focused approach.