Description

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently and accurately.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.
• Stay updated on product knowledge to assist customers effectively.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:5–7 years
• Skills and Competencies:Strong communication and interpersonal skills
• Responsibilities and Duties:Ability to work in a fast-paced environment
• Qualities and Traits:Customer-oriented mindset with patience and empathy
• Working Conditions:Flexible shifts including evenings and weekends may be required