Call Center Representative

Description

• Handle inbound and outbound calls in a professional manner.
• Assist customers with inquiries and resolve issues effectively.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback on the efficiency of the call center processes.
• Collaborate with team members to improve customer service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years
• Skills and Competencies: Customer Relationship Management, Communication Skills, English Proficiency, Interpersonal Skills
• Responsibilities and Duties: Ability to multitask while managing customer needs
• Qualities and Traits: Positive attitude, patience, and a strong willingness to help others
• Willing to work in Ortigas Pasig City
• Blended Account
• Willing to start by September 8, 15 and 22
• With Financial and healthcare background and Chat support exp. for 6 months