Description

• Handle inbound and outbound calls professionally and efficiently.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Document customer interactions accurately in the system.
• Maintain a thorough understanding of the company's products and services.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Good communication skills, problem-solving, customer service
• Qualities and Traits: Strong work ethic, ability to learn quickly
• Technical Skills: Basic knowledge of Salesforce is a plus