As a Customer Service Representative you’ll assist customers across phone, email, and chat. Your duties will involve diagnosing problems, handling customer inquiries, and providing accurate product information. To thrive in this role, you’ll need good communication skills, active listening abilities, and basic computer knowledge.

Key Responsibilities:

Answer customer calls and assist with questions about products, orders, and accounts.

Provide clear explanations of company services, policies, and available options.

Investigate customer concerns and troubleshoot issues professionally.

Resolve customer problems efficiently and strive for first-call resolution.

Update customer and account information accurately.

Qualifications

At least 6 months call center experience

SH/SHS Grad

Willing to work on site

Basic computer literacy

Good communication skills

Why Join Us

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment