Call Center Agent

Description

• Handle customer inquiries in a professional manner.
• Provide information about products and services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Manage customer accounts and keep accurate records of interactions.
• Collaborate with team members to achieve departmental goals.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field.
• Experience Level: 0–2 years (Fresh Graduate/Student).
• Skills and Competencies: Proficient in English Language, excellent customer service skills, strong team player.
• Qualities and Traits: Positive attitude, strong communication skills, and a willingness to learn.
• Working Conditions: Ability to work flexible hours, including evenings and weekends.